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Research Problem
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How can various data on funding, user satisfaction and other outcomes from local government services be exploited to provide richer insights into the drivers of resident and user satisfaction? What might they tell us about the reasons for any differences in satisfaction?

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This problem is a UK government area of research interest (ARI) that was originally posted at https://ari.org.uk/ by a UK government organisation to indicate that they are keen to see research related to this area.

How can various data on funding, user satisfaction and other outcomes from local government services be exploited to provide richer insights into the drivers of resident and user satisfaction? What might they tell us about the reasons for any differences in satisfaction?

Further building our evidence and understanding on which public services, delivered at which level of government, deliver greatest public value and what we can learn from different policy approaches taken across the UK.

Contact details

The lead contacts are: Lesley Smith, Senior Principal Research Officer, Analysis, Research and Co-ordination Unit, Analysis and Data Directorate: Lesley.Smith@levellingup.gov.uk and David Hughes, Head of the Chief Scientific Adviser’s office: psChiefScientificAdviser@levellingup.gov.uk.

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No sources of funding have been specified for this Research Problem.

Conflict of interest

This Research Problem does not have any specified conflicts of interest.